Step-by-step instructions for using our Bitcoin ATMs (TwoWay - Purchase/Withdrawal)
A purchase or a withdrawal at our Bitcoin ATMs usually takes only a few minutes. Here we show you how this works.Alternatively, you can find our OneWay-ATMs here.
Purchase of cryptocurrencies
The display and your wallet
Using the touch screen display, you first confirm which cryptocurrency you want to buy, as well as the desired sum of the deposit, such as 50 or 150 Euros. Amounts up to and including 250 Euro can be purchased without registration or verification. For larger amounts, a one-time verification by means of an official photo ID is required. Please note our Customer Support times.
Now open your wallet on your mobile device and use it to generate a QR code.Help with setting up a wallet
Scan the QR code and deposit money
Now place your mobile device with the QR code displayed onto the scanner of the Bitcoin ATM. The scanner will now scan your QR code. This may take a moment - please wait until the successful transmission of the data is confirmed on the touch screen display of the Bitcoin ATM.
Once confirmed, insert the bank notes equal to the total amount selected in the previous step into the money slot of the Bitcoin ATM.
Credit in your wallet
The transaction can take a moment to complete. Once the transaction is completed, the amount credited to your wallet will be displayed and confirmed on the display of your mobile device. Transaction fees have been automatically deducted from the deposit amount and may vary depending on the location.
Sale of cryptocurrencies
Using the touch screen display, you first confirm which cryptocurrency you want to sell, as well as the desired sum of the payout, such as 50 or 150 Euros. Amounts up to and including 250 Euro can be paid out without registration or verification. For larger amounts, a one-time verification by means of an official photo ID is required. Please note our Customer Support times.
Print the receipt and send crypto amount
You will now receive a receipt with a QR code and all transaction data, including the crypto amount to be sent and a destination address.
For the following steps you may leave the ATM: Use your wallet to send the exact stated crypto amount to the specified destination address within 20 minutes. Wait until your transaction has received at least one confirmation, which may take several minutes. You see the current status of your transaction and the received confirmations usually in your wallet.
Now select on the display that you want to redeem a receipt. Scan the QR code of the receipt and withdraw the cash.